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Who we are
Our website address is: https://allengrace.co.za.
1. Introduction
Allen Grace Foundation (“the Foundation”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable laws.
By using our website, submitting forms, making donations, or engaging with our programmes, you consent to the practices described in this policy.
2. Information We Collect
We may collect and process the following personal information:
a) Personal Information You Provide
- Full name
- Email address
- Phone number
- Organisation details (if applicable)
- Donation information
- Any information submitted through contact or donation forms
b) Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
This information helps us improve our website and services.
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Process donations
- Issue receipts and acknowledgements
- Provide programme updates
- Communicate about partnerships or volunteering
- Improve our services and website functionality
- Comply with legal and regulatory obligations
We will only use your information for the purpose for which it was collected.
4. Donation and Payment Information
If you make a donation, payments are processed securely through third-party payment gateways (such as PayFast or other approved providers).
We do not store your banking or card details on our website. All payment data is handled directly by the payment provider under their own privacy and security policies.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only:
- With trusted service providers (e.g., payment processors or email services)
- When required by law
- To protect our legal rights
All third parties are required to keep your information secure and confidential.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration, or disclosure.
However, no online system can guarantee complete security. We encourage users to take steps to protect their own information when using the internet.
7. Your Rights Under POPIA
In accordance with South African law, you have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to processing of your personal information
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Regulator of South Africa
Requests can be submitted using the contact details below.
8. Cookies
Our website may use cookies to enhance user experience and analyse traffic.
You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
9. Retention of Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal requirements.
Donation and financial records may be retained for accounting and auditing purposes as required by law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Users are encouraged to review the privacy policies of external sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Allen Grace Foundation
Email: hello@allengrace.co.za
Phone: +27 73 604 8335